Our referral process makes it easy to offer your patients home healthcare. Patients can be referred to us by a variety of sources, such as Physicians, Family Members, Hospital Discharge Planners, Insurance Companies, and Government Agencies. To refer a patient or client, simply contact our main office. Ultimately, we make the process as easy as possible so you can spend more time with patient care and less time with paperwork.

Physicians:  Physicians often feel that a patient can benefit and recover more quickly via home health care while living in their own home and therefore refer their clients to Five Star Home Health. Physicians work closely with Five Star Home Health to determine the most appropriate course of treatment.

Family Members: Family members have unique insights into the needs of their loved ones who need home care services. There are many situations where a family member may need assistance to examine their options, such as a parent with early signs of dementia, a recently hospitalized family member who is in rehabilitation, or a family member requiring regular assistance with daily activities. Five Star Home Health works closely with family members and healthcare providers to insure that the proper care is being given to the patient.

Hospital Discharge Planners: Hospital Discharge Planners refer patients to home care service providers to ensure the patient will have the necessary support to recuperate. Five Star Home Health receives referrals regularly from hospitals to help newly discharged patients.

Insurance Companies: 
Patients with long-term disability insurance coverage call their insurance company to inform them of their home health care needs. Insurance company case managers refer the insured to reputable home care agencies like Five Star Home Health who will meet with the patient and medical staff to determine the best home treatment.

Government Agencies: Government agencies can also refer patients to home health care agencies like Five Star Home Health.  While the reasons for the referrals are diverse, the common thread in all of these referrals is Five Star Home Health’s reputation for enabling safe living in the home for the elderly, disabled, handicapped and children.